Repeat questions about delivery, returns and sizing eat the same hours every day. An AI service agent grounded in your own policies answers them instantly across your inbox and DMs, and hands off to a person the moment it needs to.
In e-commerce, margin hides in the follow-up: recovering the cart, answering the pre-purchase question in seconds, and turning one order into a repeat customer. AI service agents and lifecycle automation do exactly that, at campaign scale, without a bigger team.
AI that does the judgment work — qualifying, drafting, routing, enriching — connected to the tools you already run.
Built with: OpenAI · Anthropic Claude · Merkoll · Make · Microsoft Graph
Grounded in your knowledge base, not the open internet — so answers are on-policy, on-brand, and safe to trust.
It's more than a chatbot. An AI agent takes an action — qualifies a lead, routes a message, drafts a reply, updates the CRM — inside your real workflow, with guardrails and a human in the loop where it counts. A chatbot just talks; an agent gets work done.
We design human-in-the-loop checkpoints: the AI proposes, a person approves anything sensitive, and every action is logged. Low-risk steps run automatically; high-stakes steps wait for a click. That's the difference between useful AI and reckless AI.
We integrate with Shopify and most major e-commerce stacks via API, plus the Merkoll platform for stores we host end-to-end. Support inboxes, ad platforms and email tools connect the same way.
Book a free 30-minute audit call. We scope your current process, agree on what to automate first, and give you a fixed price. Most focused builds start from €1,500 and go live in 2–4 weeks.
Book a free 30-minute audit call. We'll map your current flow and show you exactly what to automate first — no obligation.
