Terms of Service

These Terms of Service ('Terms') govern the relationship between MoreTech Global AB ('MoreTech Global', 'we', 'us', or 'our') and any individual or organisation ('Client', 'you') that engages our services or accesses our website.

By engaging our services, signing a project agreement, or submitting a contact form, you agree to be bound by these Terms. If you do not agree, please do not proceed with our services.

MoreTech Global provides software development, CRM automation, AI workflow implementation, lead generation systems, IT staff augmentation, and related consulting services.

The specific scope of each engagement is defined in a written Statement of Work (SOW), proposal, or project agreement signed by both parties. Anything not explicitly included in the agreed scope is considered out of scope and may require a change order.

We reserve the right to decline any project that conflicts with our values, capacity, or legal obligations.

All fees are quoted in EUR unless otherwise stated in the project agreement. Prices are exclusive of VAT, which will be added where applicable under Swedish and EU tax law.

A deposit (typically 30–50% of the total project fee) is required before work begins. The remaining balance is invoiced according to the payment schedule defined in the project agreement.

Invoices are due within 14 days of issue unless otherwise agreed in writing. Late payments accrue interest at 2% per month from the due date.

Retainer and subscription-based services are billed monthly in advance and are non-refundable once the service period has started.

Each project includes a defined number of revision rounds as specified in the project agreement. Revisions are limited to the original scope and do not include new features or significant design changes.

Additional revisions or scope changes requested after the project has begun are treated as change orders. Change orders are quoted and billed separately and require written approval before implementation.

Minor copy corrections and bug fixes within the warranty period are not charged as change orders.

Project timelines are estimates based on agreed scope and client responsiveness. MoreTech Global will communicate proactively if delays are anticipated.

Timelines may be affected by delays in receiving client content, feedback, approvals, or third-party access. We are not liable for delays caused by factors outside our reasonable control.

Delivery is considered complete when the final deliverables have been provided to the client or, for software projects, when the agreed functionality has been deployed to the specified environment.

The client agrees to provide accurate information, timely feedback, and all materials necessary for project delivery (including brand assets, content, credentials, and third-party access).

Delays or additional costs arising from incomplete, inaccurate, or late client input are the client's responsibility.

The client is responsible for ensuring that any content, data, or materials provided to MoreTech Global do not infringe third-party intellectual property rights or violate applicable law.

Upon receipt of full payment, the client receives ownership of all custom code, designs, and deliverables created specifically for their project, unless otherwise stated in the project agreement.

MoreTech Global retains ownership of all pre-existing frameworks, libraries, methodologies, and tools used in the delivery of services. These may be licensed to the client for use within the delivered project.

Open-source components used in projects remain governed by their respective open-source licences.

MoreTech Global reserves the right to reference the client's project in its portfolio and marketing materials, unless the client requests confidentiality in writing.

Both parties agree to keep confidential any non-public business information, technical data, or trade secrets shared during the engagement.

Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

This obligation survives the termination of the engagement for a period of three (3) years.

Our services may involve third-party platforms such as HubSpot, Pipedrive, Meta Ads, OpenAI, Vercel, AWS, and others. These services are governed by their own terms and pricing policies.

MoreTech Global is not responsible for changes to third-party pricing, availability, or functionality. Any third-party subscription costs are separate from MoreTech Global's service fees unless explicitly bundled in the project agreement.

We recommend the client maintain direct accounts with critical third-party platforms to ensure continuity beyond the engagement.

To the extent permitted by applicable law, MoreTech Global's total liability for any claim arising from an engagement is limited to the fees paid by the client for the specific project or service in question.

We are not liable for indirect, consequential, incidental, or special damages, including loss of revenue, data, or business opportunity, even if advised of the possibility of such damages.

Nothing in these Terms limits liability for fraud, gross negligence, or any matter that cannot be excluded under Swedish law.

Either party may terminate the engagement with 30 days written notice. The client remains responsible for payment of all work completed and costs incurred up to the termination date.

MoreTech Global may terminate immediately if the client breaches these Terms, fails to make payment after a reasonable grace period, or engages in conduct that is harmful, illegal, or unethical.

Upon termination, MoreTech Global will deliver all completed work product for which full payment has been received.

These Terms are governed by the laws of Sweden. Any disputes shall first be attempted to be resolved amicably through direct negotiation.

If a resolution cannot be reached within 30 days, disputes shall be submitted to the courts of Stockholm, Sweden, as the exclusive jurisdiction, unless otherwise required by mandatory consumer protection law in the client's country of residence.

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated via our website or direct notice.

Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

For questions about these Terms, please contact us at contact@moretechglobal.com or through the contact form at moretechglobal.com/en/contact.

MoreTech Global AB — Stockholm, Sweden.